Privacy Statement
Introduction
Eponium respects the privacy of all users of its website and ensures that the personal information you provide to us is treated confidentially. In this privacy statement, we explain what data we collect and how we use, store and protect it.
1. Data processing
Eponium, located at Neerpeltstraat 52, 4826 DB, Breda,Netherlands, is responsible for the processing of personal data as reflected in this privacy statement.
1.1 Personal data we process:
When you use our webshop, we collect the following personal data:
Name and address details: For processing your order and delivery of products.
Email address: To keep you informed about your order and for customer service communications.
Phone number: For any contact moments about your order.
Payment information: For handling your payment.
IP address: To analyse your order and preferences and prevent fraud.
Information about your activities on our website: To optimise the user experience on our webshop.
1.2 Special and/or sensitive personal data
Our website and services do not intend to collect data on website visitors who are under 16 years of age, unless they have parental or guardian consent. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children's online activities to avoid collecting data on children without parental consent.
2. Purpose and basis of data processing
We process your personal data for the following purposes:
Handling your order: delivering the products you ordered.
Customer service: For communication about your order or any complaints.
Marketing: To inform you about products or services that may be of interest to you (only if you have given your consent).
Legal obligations: To comply with tax and other legal obligations.
3. Retention periods
We do not retain your personal data for longer than is strictly necessary to fulfil the purposes for which your data is collected. We use the following retention periods:
Order and payment data: 7 years (under tax retention obligations).
Marketing data: As long as you are subscribed to our newsletter or until you indicate that you no longer wish to receive it.
4. Sharing personal data with third parties
Eponium does not sell your data to third parties and will only provide it if this is necessary for the performance of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.
5. Cookies, or similar techniques, that we use
Our website uses cookies to recognise you on your next visit. This helps us to optimise the user experience. On your first visit to our website, we inform you about these cookies and ask your permission to place them. You can opt out of cookies by setting your internet browser to stop storing cookies.
Types of cookies:
Functional cookies: These ensure that the website works properly and remembers your preferences.
Analytical cookies: For improving our website and understanding usage.
Tracking cookies: These are placed to tailor advertisements to your interests.
6. View, modify or delete data
You have the right to access, correct or delete your personal data. You can send a request for inspection, correction or deletion to info@apipet.nl. We will respond to your request as soon as possible, but within four weeks.
7. Security of your data
Eponium takes the protection of your data seriously and takes appropriate measures to counter abuse, loss, unauthorised access, unwanted disclosure and unauthorised changes. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at info@apipet.nl
8. Changes to the privacy statement
Eponium reserves the right to make changes to this privacy statement. We advise you to check this page regularly for the most up-to-date version.
9. Contact details
For questions about this privacy statement or how we handle your personal data, please contact us using the contact details below:
Eponium
Neerpeltstraat 52
4826 DB, Breda
Netherlands
info@apipet.nl